Sunday, 31 October 2021
It’s coming to that time of year again. The days are getting colder, and as the clocks have gone back... that can only mean one thing… Halloween is here! We will look at our picks of annual business horror stories that will make you quiver with fear wwwhaaaaaaaaaa !!!! Just remember what you’re about to read cannot be unread, BEWARE !
Thursday, 28 October 2021
The way your business is perceived by consumers is absolutely key to its success, which is why brand personality is mission-critical, and more so than ever in 2021 when Joe public can come into contact with your business across umpteen different channels. Consumers typically have a gut reaction towards a business in the same way they might a person - they either feel a connection and a positive affinity, or they don’t. In fact, these emotional connections are so powerful they can have a direct impact on your business’s bottom lines.
Wednesday, 27 October 2021
It’s undeniable that times are hard for small business owners right now, with energy cost increases, national insurance rises, ongoing issues with supply chains and struggles to fill vacant job vacancies. Today the Chancellor announced his 2021 Budget, but what does this mean for small businesses?
Friday, 15 October 2021
The spending limit using contactless was upped from £30 to £45 last April, and it’s set to rise once more today, 15th October, this time more than double to £100 per transaction. So, with that in mind, in this article we’ll cover: The simple answer is because consumers want it to. The demand for contactless payments is sky high, and the increase from £30 to £40 put a spotlight on its popularity:
Monday, 11 October 2021
Customer satisfaction is business 101 for anyone in the retail sector - nail it and it could work wonders for your bottom lines. Fail to deliver and it could spell disaster. But in such a competitive and challenging marketplace, how do businesses get their hands on and maintain a high level of customer satisfaction?
Monday, 11 October 2021
Bringing on a new member of staff can be a really exciting time for businesses - not only does it show you’re heading in the right direction i.e. growing and flourishing as a business, but it means you’ll have an extra pair of hands to take on some of your workload. That being said, there’s plenty to consider when it comes down to the details of bringing someone on board, and it’s super important you put in the effort required as hiring the wrong person can be a costly mistake.
Thursday, 30 September 2021
If you’re an avid reader of the takepayments blog (if not, where have you been?) you’ll know we harp on a lot about the value of customer loyalty and the importance of building it. That being said, customer loyalty is not something you can pluck out of thin air or develop overnight, it requires effort on your behalf but trust us, it’s well worth it.
Wednesday, 29 September 2021
Something we’re all used to seeing day in and day out is the humble POS machine, they’re part and parcel of modern business transactions, but how do they work? The truth of the matter is there’s no such thing as a POS machine, it’s just an umbrella term used to describe any piece of equipment that is used at the Point Of Sale, AKA, POS.
Tuesday, 28 September 2021
The way we’ve all been working in 2020 has changed pretty dramatically from years gone by, who’d have thought as many of us as we are would be managing to work from home? This shift to new ways of working has prompted many to question the status quo - do we need to be shackled to desks from nine to five in order to get the job done?